Effective Date: 27th December 2024
Welcome to Celebrate with Ria (the “Website”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and protect any personal information you provide when you visit our Website or interact with our services.
1. Who We Are
• Celebrate with Ria is owned and operated by [Ria Gilchrist] (referred to in this policy as “we,” “us,” or “our”).
• We offer celebrant services in North Yorkshire and beyond, specialising in weddings, baby naming ceremonies, and funerals.
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@celebratewithria.co.uk
2. Information We Collect
1. Personal Information You Provide
• Contact Form Details: When you fill out our online contact form, we collect your name, email address, phone number (optional), ceremony type, preferred date/time of year, and any additional message you include.
• Email Correspondence: If you email us, we collect the email address you used and any personal data you choose to include in your message.
• Booking & Payment: If you book a service, we may collect payment details (e.g., via invoicing software or a payment processor). Actual payment card data is typically handled by third-party payment processors and not stored on our servers.
2. Automatically Collected Information
• Cookies: We may use cookies and similar tracking technologies (e.g., Google Analytics) to enhance your browsing experience and gather information about how you interact with our Website. This can include your IP address, browser type, device information, and browsing behavior.
• Usage Data: We collect information about how you use our Website, such as which pages you visit, the time spent on each page, and the links you click.
3. How We Use Your Information
We use the information we collect for the following purposes:
1. To Provide Our Services
• Process enquiries, respond to messages, and offer celebrant services.
• Communicate with you about your ceremony, schedule appointments, and provide relevant updates.
2. To Improve User Experience
• Monitor and analyse usage trends, improve the functionality of our Website, and customise content.
• Enhance our services by better understanding our customers’ preferences.
3. To Market Our Services
• Send occasional promotional emails regarding new services, special offers, or blog updates, but only with your explicit consent where required by law.
• You can opt out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
4. To Ensure Security
• Protect our Website, data, and users from unauthorised access or malicious activities.
4. Legal Basis for Processing (GDPR / UK Data Protection)
Under GDPR (if applicable) and UK data protection laws, we rely on the following legal bases:
• Consent: When you voluntarily provide personal data via our contact form or opt in to receive marketing communications.
• Contract: When processing your information is necessary to fulfill a contract or provide our services.
• Legitimate Interests: For analysing and improving our Website, preventing fraud, and enhancing security.
5. Sharing & Disclosure of Information
1. Service Providers
• We may share your personal data with trusted third parties who perform services on our behalf (e.g., payment processors, web hosting providers). These parties only have access to the data necessary to perform their functions and are obligated to protect it.
2. Legal Compliance
• We may disclose personal data to comply with legal obligations, respond to lawful requests, or protect our rights.
3. Business Transfers
• In the unlikely event of a business sale, merger, or other transaction, user information may be transferred as part of that deal, under the same terms outlined in this Privacy Policy.
6. Cookies & Tracking
• Cookies: We use cookies to recognise your browser or device, learn about your interests, and provide you with essential features and services.
• Google Analytics: We may use Google Analytics or similar tools to track and report Website traffic. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
• Managing Cookies: Most browsers allow you to refuse or remove cookies through the settings. However, disabling cookies may affect your ability to use certain features of our Website.
7. Data Retention
We retain your personal data only for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:
• Contact Form Data: Stored for as long as necessary to respond to your inquiry or provide you with services.
• Customer Records: Retained for the duration of your relationship with us and in accordance with legal or contractual obligations.
8. Security Measures
We take security seriously and use industry-standard technical, administrative, and physical safeguards to protect your personal information. However, no method of transmitting or storing electronic data is ever completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
9. Your Rights
1. Access: You have the right to request a copy of the personal data we hold about you.
2. Rectification: You may request corrections to any inaccurate or incomplete data.
3. Erasure: Under certain circumstances, you have the right to request the deletion of your personal data.
4. Restriction & Objection: You may have the right to restrict or object to our processing of your personal data in certain cases.
5. Data Portability: You can request a copy of your data in a structured, machine-readable format for transfer to another organisation.
To exercise any of these rights, please Contact Us. We will respond within the legally required timeframe.
10. Third-Party Links
Our Website may contain links to third-party websites (e.g., venue recommendations, partner services). We are not responsible for the content, security, or privacy practices of these external sites. We encourage you to review their Privacy Policies before providing any personal information.
11. Children’s Privacy
Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13 without parental consent. If you believe we have collected data from a child without appropriate consent, please Contact Us so we can address the issue promptly.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this page periodically for the latest information on our privacy practices.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to:
• Email: hello@celebratewithria.co.uk